A Leading Internet Platform in the Middle East
Location: Dubai, UAE
Job description / Role
An online marketplace that connects cleaning service providers with customers launched in 2015 in Dubai, and we are looking for a passionate and capable Customer Care Agent to support our business operations.
• Handling complaints by quickly providing efficient solutions
• Communicate with customers via telephone, email and live chat
• Coordinate with the service providers to constantly improve our service quality
• Connect our customer with the ideal cleaner and ensure satisfaction on both sides
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• Minimum 3 years experience in a professional call-centre
• Strong written and verbal communication skills
• Passion for contact with the customer & providing solutions
• Pleasant telephone manner
• Highly motivated and service-oriented person; your way of working is characterized by a high degree of reliability and organizational skills
• Sales experience is a plus
What we offer
• Is one of the most exciting start-ups in Dubai with a disruptive product and well backed by investors of international renown.
• You will be working as a team contributing and enhancing your own skills and enthusiasm as an individual.
• We support your personal and professional development with challenging projects.
Location: Dubai, Business Bay Start: ASAP
Want to build a great new brand with us? We are looking forward to receiving your CV including your availability and salary expectations.
About the Company
A leading internet platform in the Middle East.